Account Manager (Client Servicing)

Experience: 5+ years


  • Be the primary liaison between the Agency and the Client for all ongoing relationships, ensuring the briefs are met with quality and timeliness
  • Manage operations on the key accounts.
  • Maintain timeline and ensure delivery for key milestones including presentations, approvals, and production
  • Ensure projects follow the overall strategic direction of the brand
  • Control the financial health of all projects
  • Build an enduring relationship with clients and inspire client confidence in the Agency
  • Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

  • Account management experience in an agency with e-commerce & FMCG category.
  • A bachelor's degree or higher
  • A passion for digital and marketing communications and creativity
  • Excellent client management and presentation skills
  • Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
  • Ability to serve as a liaison between production, creative, strategic, and development agency divisions
  • Proficient in Microsoft Excel and Microsoft PowerPoint