Responsibilities:
- Be the primary liaison between the Agency and the Client for all ongoing relationships, ensuring the briefs are met with quality and timeliness
- Manage operations on the key accounts.
- Maintain timeline and ensure delivery for key milestones including presentations, approvals, and production
- Ensure projects follow the overall strategic direction of the brand
- Control the financial health of all projects
- Build an enduring relationship with clients and inspire client confidence in the Agency
- Actively pursue digital opportunities and innovative ideas
Required Skills & Preferred Qualifications:
- Account management experience in an agency with e-commerce & FMCG category.
- A bachelor's degree or higher
- A passion for digital and marketing communications and creativity
- Excellent client management and presentation skills
- Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
- Ability to serve as a liaison between production, creative, strategic, and development agency divisions
- Proficient in Microsoft Excel and Microsoft PowerPoint
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